📦 Shipping & Delivery

How long does shipping take?

We typically process orders within 1-2 business days. Standard shipping takes 5-7 business days, while express shipping takes 2-3 business days.

Do you ship internationally?

Yes! We ship to most countries worldwide. International shipping times vary by location, typically 10-15 business days.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this to track your package's journey.

🎨 Product Information

What materials are the 3D wall decals made from?

Our 3D wall decals are made from high-quality, eco-friendly vinyl material that is safe, non-toxic, and durable.

What wall surfaces work best?

Our decals work best on smooth, clean surfaces such as painted walls, smooth wallpaper, and finished wood. They may not adhere well to textured, rough, or freshly painted surfaces (wait at least 2 weeks after painting).

Are the decals reusable?

Yes! Our wall decals can be carefully removed and repositioned multiple times without losing their adhesive quality or damaging your walls.

Will the decals damage my walls?

No, our decals are designed to be wall-friendly. When removed properly, they won't leave residue or damage paint.

📐 Installation & Care

How do I apply the wall decals?

Installation is easy! Clean and dry your wall surface, peel off the backing, position the decal, and smooth it out from the center outward to remove air bubbles. Detailed instructions are included with each order.

How do I clean the decals?

Simply wipe gently with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials.

Can I remove and reposition the decals?

Yes! Carefully peel from one corner and slowly remove. You can reposition them as needed.

💳 Orders & Payments

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay for a secure checkout experience.

Can I modify or cancel my order?

Please contact us immediately if you need to modify or cancel your order. Once shipped, we cannot make changes, but you can return the item following our return policy.

🔄 Returns & Refunds

What is your return policy?

We offer a 30-day return policy. Items must be unused, in original packaging, and in the same condition you received them. Contact us to initiate a return.

How long does it take to process a refund?

Once we receive your return, we'll process your refund within 5-7 business days. The refund will be credited to your original payment method.

What if my item arrives damaged?

We're sorry if that happens! Please contact us within 48 hours of delivery with photos of the damage, and we'll send you a replacement or issue a full refund.

💬 Customer Support

How can I contact customer service?

You can reach us through our contact form, email, or live chat. We typically respond within 24 hours during business days.

Do you offer custom designs?

We're always exploring new designs! Please contact us with your ideas, and we'll see what we can create for you.

Still Have Questions?

Can't find the answer you're looking for? Please feel free to contact us!

We're here to help make your space beautiful! 🎨